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What is the title of the insurance professional who processes claims for compensation?*

insurance broker

insurance salesman

insurance adjuster

insurance agent

What do you call a self-employed adjuster who works as a contractor for insurers or claims-handling companies*

Public adjuster

independent adjuster

emergency adjuster

staff adjuster

There is an age requirement to get licensed. How old are you?*

What kind of adjuster represents the insured rather than the insurer?*

Public adjuster

Emergency Adjuster

Independent Adjuster

Staff Adjuster

When is a non-waiver agreement often used?*

After a claim is paid

When an adjuster must negotiate a settlement with a cliamant

When an independent adjuster is investigating a claim in a catastrophe situation

when a policyholder makes a claim that exceeds the policy reserve

In which report to the principal would an adjuster include all witness statements and other supporting evidence, in addition to the total settlement amount?*

preliminary report

interim report

settlement report

final report

An adjuser who acts as a fiduciary agent for an insurer must:*

have authority granted by the insurere through a contract

Deal with the insurer's lawyer instead of directly with the insurer.

represent the policyholder in her interactions with the insurere

Be a salaried employee of that insurer

At what point in the claims process might a Reservation of Rights letter be sent?*

At the end of the claims settlement process

At the beginning of the investigation

When a witness statement contradicts the adjuster's evaluation

When the investigation is complete

Why might an insurer send a claimant a Reservation of Rights Letter?*

When the insurer needs more information before making a final decision

when the insurer has decided not to cover the loss

to let the claimant know what the insurer has received all necessary paperwork

to let the claimant know that there is a coverage dispute

An insurance claim is essentially:*

A formal request to repair the damage

a formal requestion to settle the damage

a formal offer to repair the damage

insurance agenta formal explanation of insurance coverage

A Witness has had a recorded interview:*

must do so under oath

must have a chance to correct anything that is incorrect

is taken more seriously

must have a lawyer present during the interview

How Much is a 1% Deductible on a Half-Million Dollar House*

$1000.00

$500.00

$5000.00

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