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how to become an adjuster

How to become an Adjuster? or How Do You Get Training or Experience? Have you asked yourself this question? If you want the answer, this article is for you.

So, you have got your license and now you have become an Adjuster!? Good to hear that!! Congratulations! Now, the question is how to get started? You must need training and some guidelines to get started. We are going to help you solve this problem by providing you with the professional training of an Adjuster. So, ready? Let’s start! 


So, in this article, we are going to discuss the PILOT SERVICE platform that provides very professional training to the new Adjusters. We will see my Pilot Catastrophe Services experience here.

So, it includes great ways to get a deployment with Pilot, great ways to stay on deployment at Pilot, and what you need to learn as a good Adjuster with Pilot. Pretty exciting, right? 


The first question and demand that everyone asks for are ‘Money’. 

Let’s talk about it quickly:

  • You are not going to be a contractor with Pilot. You are going to be an employee. That’s a bit different from most of the other firms out there.
  • You are also going to be given a number too.
  • They also have a 401k match that they match up to 20%.
  • If you are a desk Adjuster, you will make 35-38$ an hour. (2018 rates)

They also have daily rates that will be about 60-65%. 

If you want to learn more about ‘How the payment system works’? You can check the video link below:

For instance; If Pilot gives you 10,000, Pilot is going to split that with you. They are going to take 40% and you will keep 60%. So, you are going to make 6000$ out of one single claim. Which is great!

Note: Keep in mind that you will have other expenses like hotel bills, food, gas, tools, etc. All of the things that you need while having a deployment. 


  • They expect you to exceed their expectations.
  • You need to be professional at all times. This includes your voice-mail. Something other than your phone number. You should not give any negative impact by saying ‘you should reach to 23410’. You are supposed to say ‘Hi I am Emma! I am sorry I could not be reached at the moment.’
  • If you don’t have your voice mail set up, set it up right now! Because they can call you to come and you have to be professional at all times.
  • You have to be courteous! Because working in deployments can get you frustrating, when the homeowner isn’t providing you all the papers that you are requiring, they asking for the things that you can’t provide they are taking more time. But you have to be courteous all the time.
  • Provide exceptional service. After all, you are going to be rated by the homeowner. That is really important for your rating and scorecard. The lower your scorecard will, the quicker you will get off from the deployment.  


Next, they talk about is what state license you should have?’. Florida, New York, South Carolina, North Carolina, and Texas, are what they recommend and it is pretty good to go there when a deployment comes. There is a fee to pay no matter whether you go to Sircon or NIPR (National insurance producer registry). 

However, both of the companies will alert you when your license is about to expire. 

Isn’t that great!?

When you work with Pilot, you have a profile so as you start to collect the licenses, you have to call them and update them. Now, when you call them you don’t have to mention your name anymore. You are just going to use your ID number. For instance, it’s; 115566 or something else. So, your name never matters only your number does.


Now, there is one thing you need to know and that is their classes get filled up very fast!

Some pieces of training like California claims just like the LMS learning system they have, you’ll take those courses. You will get that certificate done so you can work on those types of claims But, when you are working with that Pilot you don’t need that California license because you can work under that license. They have it worked out so you can do that. So, working with Pilot is good for you because they do train their Adjusters professionally.

5: THE NFIP (mentorship program)

The special part about Pilot that other firms don’t do is they have the ‘National Flood Insurance Program Mentorship (NFIP)’. That means if you are a new adjuster you can starting working flood claims. Floods are like butter; so quick, so easy because a flood adjuster handles the structure pretty much easily but not the contents. The property adjuster will handle the content. You don’t need to handle the contents because the contents take a lot of work.  

While you handle the structure, you are going in, essentially going to take a look at it. There are only a few things that flood insurance will pay for essentially. Which includes things like drywall, no paint, and the cleaning. So, it’s really quick in making money. You can get 7-6 claims in just one week!

So, with the NFIP mentorship program, you will attend a two days class that will cover the policy. There are one general policy reform. One of the things they want is that you to be organized and fast learning.  


You were waiting for that question, right? They want someone who is well organized, fast working in the mentioned timed, someone who can learn with fast pace because you are going to be get handed the claims from day one without any much opportunity to get helped by sitting in the help room or to get help one-o-one from the trainer because they have a lot of more people to train.  


If you are a beginner then you must have been waiting for this part. Here is something that you need to get knowledge without being deployed. They suggest you take a construction course like modern carpentry or free construction classes from your local Home Depot, which happens every Saturday. 

I hope this helped a lot to you to get all the answers or your questions!

Want to know more? Check the link below:

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Easy to Follow Information to Help You Change Careers

Problems Becoming An Adjuster? These one-of-a-kind blogs were made by adjusters for adjusters. Especially, new adjusters who eagerly want to enjoy life by becoming an adjuster. 

"Becoming a claims adjuster is life-changing. It's no wonder it's been a well-kept career secret for centuries. My job is easy now. It's such a lucrative career and I love helping people."
Insurance adjuster training staff
Mari Clark
Major Adjuster